ANTIBODY TESTING FOR COVID-19 [Updated]

Exer Urgent Care is now offering an FDA-authorized COVID-19 antibody test at all 16 Southern California locations. The antibody testing, through a blood sample, detects the presence of the virus and identifies patients who have been exposed to or recovered from COVID-19.

The new test detects antibodies produced in the blood and indicates those who may have been exposed or recovered from the coronavirus. For the most effective results, the antibody testing must be conducted a minimum of 14 days after infection or exposure.  This helps ensure sensitivity and produces more accurate results. Results are received within 5 days after testing and Exer notifies patients apprising them of their results and recommended next steps.

Anyone who is interested in receiving an antibody test must receive a referral through Exer’s VirtualCare portal or at an Exer clinic. VirtualCare by Exer, an online extension of our urgent care service provides real-time access to a medical provider via video chat and a quick diagnosis with treatment options. After a referral is received, patients will be directed to visit their local Exer clinic to proceed with antibody testing.

Exer offers a safe testing environment where screening is handled at the front entrance, and we are following all public health guidance for sanitizing our clinics.

Get screened today at one of our clinics or online at VirtualCare by Exer. For more info on the COVID-19 nasal swab test, click here.

 

Antibody Testing FAQs

What is a COVID-19 antibody test?

The IgG antibody test can help identify individuals who have developed an immune response to the virus, either as part of an active infection or a prior infection. The test detects the presence of antibodies in the blood – if antibodies are present, that indicates that the person has been exposed to the virus and developed antibodies against it, which may mean that person has at least some immunity to the coronavirus. In the early days of an infection when the body’s immune response is still building, antibodies may not be detected, which is why antibody tests should not be used as the sole basis to diagnose or exclude infection with the COVID-19 virus. There is also a great deal about COVID-19 immunity that the medical community doesn’t yet fully understand. For example, we don’t yet know that just because someone has developed the IgG antibody, that they are fully protected from reinfection, or how long any immunity lasts.

Who can get COVID-19 antibody tests?

Patients interested in receiving an antibody test should be symptom-free for a minimum of fourteen (14) days or have never experienced any COVID-19 related symptoms at all.

Can we order an antibody test and a nasal swab at the same time?

Absolutely. We just need to be sure to inform patients what each test is and what each test result means.

What should I expect when I get COVID-19 antibody test done?

When you arrive at Exer for a COVID-19 antibody test, you will be screened at the door and directed to the registration desk to complete registration. You will then proceed to an exam room where you will see one of our providers who will examine you to make sure you are asymptomatic, document the timing and nature of your past symptoms (if any), and counsel you on the limitation of the test and interpretation of the results. Finally, your blood will be drawn for the test and you will receive information about the test you are receiving.

What if I have symptoms like a cough and runny nose?

The nasal swab is the gold standard for diagnosing a COVID-19 infection. We recommend you get screened first to see if you need to be tested. You can do this using VirtualCare by Exer.

How long will it take to get results?

We will call you with the results within 5 days for either the antibody or nasal swab test.

How much blood is needed?

About half a test tube.

What if it’s negative?

A negative test result means that the antibodies to the virus that causes COVID-19 were not found in your sample. However, it is possible for the test to give a negative result that is incorrect (false negative) in some people with prior COVID-19. A negative result may occur if you are tested early in your illness and your body hasn’t had time to produce antibodies to the infection. This means that you could possibly still have COVID-19 even though the test is negative. If this is the case, your healthcare provider will consider the test results together with all other aspects of your medical history (such as symptoms, possible exposures, and geographical location of places you have recently traveled) in deciding how to care for you. It is important that you work with your healthcare provider to help you understand the next steps you should take.

What if the antibody test is positive?

If you have a positive test result, it is likely that you have previously had COVID-19 and that you have developed an antibody response to the virus. Your healthcare provider will work with you to determine how best to care for you based on the test results along with other factors of your medical history, including any previous symptoms, possible exposure to COVID-19, and the location of places you have recently traveled. There is also the chance that this test can give a positive result that is wrong (a false positive).

So, a positive IgG means I’m immune?

No, there is no evidence yet that this test means you are immune and will not get the virus. There are still ongoing studies on this, so stay tuned!

What do I do if I have additional questions about my COVID-19 antibody test results?

Please call the clinic if you have any additional questions or concerns about your test results.

Where can I go for updates and more information?

The most up-to-date information on COVID-19 is available at the CDC General webpage: https://www.cdc.gov/coronavirus/2019-nCoV/index.html. In addition, please contact your healthcare provider with any questions or concerns.

 

For more information:

FDA Emergency Use Authorizations for COVID-19: https://www.fda.gov/medical-devices/emergency-situations-medical-devices/emergency-use-authorizations#covid19ivd
FDA: Serological Test Validation and Education: https://www.fda.gov/news-events/press-announcements/coronavirus-covid-19-update-serological-test-validation-and-education-efforts

TREATING YOUR HEALTH IN A CLEAN, SAFE ENVIRONMENT

We’re all trying to stop the spread of COVID-19. But staying home during the pandemic when you or your loved one is sick and needs medical care? That doesn’t have to happen.

Don’t let your health suffer. Be seen today in-person or virtually at VirtualCare by Exer.

 

 


At Exer Urgent Care, We’ve Gone to Extreme Measures to Make Sure you Are Safe When You Come to Our Clinics

For our patients:

  • We’ve eliminated the waiting room process—
    • Furniture and reading materials are gone from the lobby
    • We register you at the front entrance of our clinics and allow you to wait in your car or we bring you straight into an exam room
  • People exhibiting symptoms of COVID-19 are required to register and wait in their car
  • Patients have their temperatures taken, hands sanitized and are given masks before entering the clinic
  • We’ve tripled our disinfection protocols

For our staff:

  • Employees have their temperatures taken every day before they start work
  • Continuous hand washing as well as wearing masks and full personal protective equipment is required

If you need urgent medical care, our clinics are equipped with on-site X-ray and labs. Keeping people out of the ERs now is more important than ever given the increased health needs of the community. Exer is your ER alternative.

You and your family’s health and safety are important to us. As a part of our community, we want you to know we are doing everything we can to keep you safe when you are in our care.

  • VirtualCare by Exer offers you treatment from one of our providers by mobile phone, tablet or computer. No driving or appointments needed!

EXER NOW OFFERING COVID-19 TESTING [Updated]

We are now offering COVID-19 testing with results in within 5 days at all Exer Urgent Care locations. Testing is only available for patients who have been screened and received a testing referral from one of our providers through VirtualCare by Exer or at one of our clinics. We understand how important it is to get results back fast – to both our patients and communities.

Exer has provided COVID-19 testing for at-risk patients, based on guidance from the CDC and LA County Public Health Officials, since the start of the pandemic.  Since that time we’ve also been working diligently to source a testing solution that will deliver results in a shorter amount of time.

In response to Los Angeles Mayor Eric Garcetti’s announcement on Wednesday, April 29th, on increasing the categories of individuals who can get tested for COVID-19, Exer has expanded its testing criteria for the novel coronavirus to anyone exhibiting symptoms.

For more information about antibody testing click here

Visit VirtualCare by Exer or call your local Exer Urgent Care location to begin the process.

 

See how to do the COVID-19 nasal swab from your car in this short video

 

TESTING FAQs

What is COVID-19?

COVID-19 is caused by the SARS-C0V-2 virus. The virus, which can cause mild to severe respiratory illness, was first identified in Wuhan, China, and has now spread globally, including the United States. There is limited information available to characterize the spectrum of clinical illness associated with COVID-19 but it likely spreads to others when a person shows signs or symptoms of being sick (e.g. fever, coughing, difficulty breathing, etc.). However, it is also believed that a material number of patients can be contagious but show no symptoms of the disease.

Do you offer onsite testing for COVID-19?

Yes. We offer testing at all of our Exer Urgent Care locations. For more information on COVID-19 testing, click here.

Do I need a Doctor’s referral to be tested for COVID-19 at an Exer Urgent Care clinic?

Yes, COVID-19 testing is only available at designated Exer Urgent Care COVID-19 testing locations for patients who are seen and evaluated either at an Exer clinic or through VirtualCare by Exer.  We do not currently accept referrals or prescriptions for testing from outside health care providers. If you are exhibiting COVID-19 symptoms, please click here to start your video consultation with VirtualCare by Exer before leaving your home.

Who can get the COVID-19 PCR test?

Exer offers PCR testing for a wide variety of patients including those with COVID-19 symptoms, first responders, essential workers, those who have come in contact with someone with COVID-19 within the past 14 days, those who have tested positive for COVID-19 and want to determine if they are no longer carrying the virus, and those who employers require a negative test to prove they are no longer carrying the virus.

What should I expect when I get the nasal swab?

Nasal swab testing involves inserting a long swab (like a long Q-tip) into the cavity between the nose and mouth (nasopharyngeal swab) for about 10 seconds and rotating the swab several times then placing the swab into a tube and returning to the provider.

Do you take appointments for COVID-19 testing?

No appointment is necessary, but we do require you to be screened by one of our medical providers through VirtualCare by Exer. You can also visit one of our clinics – please see our website for locations and hours which may be changing due to current events.

I am at risk. What should I do?

You should connect via video chat with one of our medical providers through VirtualCare by Exer. There is no appointment necessary. Click here to start your visit. You can also visit one of our clinics – please see our website for locations and hours which may be changing due to current events.

When will I get the results of my test?

You will receive your results within 5 days.

What should I do while I wait for my test results?

Please stay home and follow these guidelines.

  • Maintain social distancing
  • Keep your hands away from your face, mouth, and eyes
  • Wear a face mask when around other people.
  • Cover your coughs and sneezes.
  • Avoid sharing common household items.
  • Wash your hands frequently.
  • Clean surfaces you touch often, such as tabletops, doorknobs, sinks and light switches, every day.

How will I be notified of my COVID-19 test results?

One of our urgent care providers will call you back once the results are in.

If I test positive, what should I do?

If you are sick with COVID-19, you should take steps to help prevent the disease from spreading to people in your home and community. This includes self-isolation as well an informing any close contacts that they may have been exposed. While there is no known cure for COVID-19, our providers can help treat your symptoms to help you feel better. Seek emergency help if you’re severely short of breath or have any life-threatening concerns.

If I test negative, what should I do?

Per the CDC: If you test negative for COVID-19, you probably were not infected at the time your specimen was collected. However, that does not mean you will not get sick. It is possible that you were very early in your infection at the time of your specimen collection and that you could test positive later, or you could be exposed later and then develop illness. In other words, a negative test result does not rule out getting sick later.

How does the COVID-19 risk assessment work?

Our providers will screen and evaluate you for COVID-19 based on local and state guidelines. Our telemedicine visit, VirtualCare by Exer, will consist of reviewing your symptoms, your past medical history, and a virtual exam. If the provider determines that you are eligible for testing, you will be referred to one of our testing centers.

What personal information do you need from me?

You will need a government-issued identification and insurance card to be screened for COVID-19 testing through VirtualCare by Exer. If you get directed to one of our clinics for testing, then please bring your ID.

How do you protect unaffected patients?

At our clinics, we have implemented stricter measures as part of our rigorous decontamination protocols, including:

  • All patients get their temperature checked at the front door to our clinics
  • Moved patient screening to directly inside our front door. All patients with cough/cold/fever symptoms will be asked to wait in their car for an immediate phone triage and registration.
  • Tripling disinfectant cleaning efforts
  • Removed all furniture and reading materials from lobbies
  • All staff have their temperature taken before their shift
  • Requesting patients sanitize their hands prior to registration (only if they are not sent immediately to car)
  • Welcoming patients directly into an exam room if they are in distress and do not exhibit cough/cold/fever symptoms (if they are deemed no risk for COVID)

Where can I go for updates and more information?

The most up-to-date information on COVID-19 is available at the CDC General webpage: https://www.cdc.gov/coronavirus/2019-nCoV/index.html. In addition, please contact your healthcare provider with any questions or concerns.

VIRTUALCARE BY EXER LAUNCHES TO BETTER SERVE PATIENTS IN THE MIDST OF THE COVID-19 PANDEMIC [Updated]

EL SEGUNDO, Calif. – April 3, 2020 – Exer Urgent Care is announcing the launch of VirtualCare by Exer, an online urgent care service providing real-time access to a medical provider via video chat with a smartphone, tablet, or computer. With shelter in place mandates, this online service provides patients with quick diagnosis and treatment from Exer’s team of medical providers from the comfort of their homes.

VirtualCare is an extension of Exer’s patient access options and will refer patients to in-person clinic visits as needed to complete orders for labs, x-rays, COVID-19 testing, and other services that can’t be performed over a video call. Patients do not need an appointment and Exer doctors can prescribe medication to be sent to a pharmacy of choice or treat patients remotely by providing medical advice.  VirtualCare accepts the same insurance and payment options as Exer clinics including most PPOs, most HMOs, and Medicare.

“The goal of VirtualCare is to provide access to patients who are unable to come into one of our clinics due to temporary governmental COVID-19 restrictions or for any other reason that makes coming into a clinic a barrier to receiving treatment,” said Dr. Brian Wilbur, Chief Medical Officer with Exer Urgent Care. “We also continue to encourage patients to come into one of our clinics where we have the most resources immediately available (such as labs, x-rays, DME) to treat most of their urgent medical needs.”

VirtualCare by Exer is available 7 days a week, 9 a.m. to 9 p.m. with the last patient seen at 8:30 p.m. Symptoms that can be treated through this new platform include cold and flu, nose and throat, respiratory, eye, skin, gastrointestinal, UTI’s and other ailments. Exer physicians are able to screen patients for COVID-19 via VirtualCare by asking questions about risk factors and based on information provided, can determine if testing is needed or give other instructions based on symptoms.

Recently, Exer announced new measures as part of their rigorous decontamination protocol to increase patient safeguards against COVID-19. Such measures include tripling disinfectant cleaning efforts, the removal of furniture and reading materials from lobbies, moving the patient screening to directly outside each location, facilitating in-car registration, requesting patients sanitize their hands prior to registration, and welcoming patients directly into an examination room or asking them to wait in their car until they are called. Since then, Exer has added more protocols including:

  • Providing masks to all patients
  • Adhering to self-swab practices to limit exposure of the virus
  • Checking staff’s temperature at the start of every shift to keep workers and patients safe
  • Adding detailed patient aftercare instructions to help support patients at home after a visit

“It’s important to give detailed aftercare to our patients on how to do home care and also be instructed to provide all of their close contacts (household members, intimate partners, and caregivers) with home quarantine instructions. Patients with risk factors for severe illness, such as older age and certain underlying medical conditions, should be closely observed and instructed on alarm signs that should prompt immediate medical attention” Dr. Wilbur reiterated.

For more information about Exer Urgent Care visit www.ExerUrgentCare.com and follow @ExerUrgentCare on Instagram, Twitter and Facebook.

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ABOUT EXER URGENT CARE:

With 16 Southern California locations, Exer Urgent Care is staffed with ER doctors who provide premier medical services in a clean, convenient, high-quality and affordable urgent care environment to a growing number of communities throughout Southern California. With on-site pharmacy, lab, x-ray and more Exer can treat 80 percent of the cases seen in an ER for a fraction of the cost. VirtualCare by Exer provides patients real-time access to a doctor with no appointment necessary via video chat with a smartphone, tablet, or computer. For more information on Exer Urgent Care, visit ExerUrgentCare.com.

 

MEDIA CONTACT:

Bianca Salter

Public Relations, Exer Urgent Care

562-397-7383

bianca@thebrandamp.com

VIRTUALCARE BY EXER [Updated]

Now you can get a quick diagnosis and treatment from our team of providers right from your tablet, smartphone or computer. With VirtualCare by Exer, you simply click on a button to be connected.

Benefits include:

  • Open 7 days a week, 9am to 9pm (last patient seen at 8:30pm)
  • No appointment necessary
  • Live video consultation with a health care provider
  • Prescription (if needed) sent right to your pharmacy
  • Most insurance accepted
  • Seamless transfer of care (if needed) to our Exer Urgent Care clinics for further diagnostic, testing and care

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 How it works:

  1. GO ONLINE and click here to virtually connect to one of our providers when it’s convenient for you.
  2. CONNECT and our team will register you.
  3. FEEL BETTER by receiving an immediate evaluation, diagnosis and treatment plan.

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FAQs

Q: What is virtual care?

A: It provides real-time access to a doctor via video chat with a smartphone, tablet or computer 7 days a week, from 9am to 9pm (last patient seen at 8:30pm).

Q: What will a virtual care visit cost?

A: We accept PPOs, most HMOs, and Medicare. After your insurance pays their portion, we will bill you for any remainder not paid for by insurance.

Q: Who is eligible for a virtual care visit?

A: Anyone is eligible to use virtual care as long as you are located in California at the time of your visit. For anyone under the age of 18, legal consent from a guardian is required.

Q: What conditions can be treated with virtual care?

A: We can treat the following:

  • Cold & Flu
    • Cold, Flu, Cough, Fever
  • Nose & Throat
    • Sore throat, Sinus infection, Stuffy nose
  • Respiratory
    • Seasonal allergies, Bronchitis, Chest congestion
  • Eye
    • Eye infection, Eye irritation, Pinkeye/Conjunctivitis, Stye
  • Skin
    • Rash and hives, Dry skin and eczema, Poison ivy/oak, Acne, Athlete’s foot
  • Gastrointestinal
    • Upset stomach, Heartburn/GERD, Diarrhea, Constipation, Nausea and vomiting
  • Other Ailments
    • UTI’s, Yeast infection, Joint or back pain, Minor cuts/scrapes, Headaches

Q: Can I be screened for COVID-19 (coronavirus)?

A: Yes. We can ask you questions about risk factors and your condition. Based on your information, we can determine if testing is needed or give you other instructions based on your symptoms.

A risk screening is an evaluation of your health and symptoms based on guidelines from public health officials which may determine whether you meet the criteria for testing. A test would involve a swab of the inside of your nose with the sample sent to a lab for testing to see if you have the virus.

Q: Can I get an antibody test for COVID-19?

A: Yes. We offer antibody tests, which are performed through a simple blood test. To be screened for this test, you need to visit one of our clinics or use VirtualCare by Exer.

Q: Can I schedule a virtual visit?

A: There is no need to schedule an appointment. You simply click to be connected for same-day care.

Q: When are the virtual care visits offered?

A: We offer virtual care visits from 9:00 am to 8:30 pm, seven days a week.

Q: Can virtual care be used for emergency care?

A: No. If you are dealing with an emergent or serious condition, we advise you to call 911 or seek in-person medical care.

Q: How can I be treated without a physical exam?

A: Your Exer provider will evaluate your condition based on the symptoms you give as well as visually seeing you by video (if it’s an eye infection, rash or something else visible by the camera). Exer will treat you remotely by giving medical advice, walking you through at-home exercises, prescribing needed medication or recommending you come in to see us at the closest Exer Urgent Care clinic to you.

Q: What if I need a prescription?

A: Exer can prescribe any needed medication and have the prescription sent over to the pharmacy of your choice. We are not able to prescribe narcotics.

Q: What do I need to have in order to do a virtual care visit?

A: You need a smartphone, tablet or computer with a camera, microphone and speaker. It doesn’t matter if it’s Windows or IOS. You can use Google Chrome, Mozilla Firefox or Safari 11+.

Q: Is my medical information secure?

A: Yes. Exer complies with all state and federal government regulations for patient privacy.

NEW MEASURES TO ENSURE NON-COVID-19 PATIENTS FEEL SAFE VISITING EXER URGENT CARE

EL SEGUNDO, Calif. – March 24, 2020 – Exer Urgent Care Centers today issued updated guidance for all 16 centers in Los Angeles County to increase patient safeguards, to the greatest extent possible, against COVID-19.

“We all have a role to play in keeping our hospitals and emergency rooms freed up to serve patients with life-threatening issues, but not at the expense of addressing other important health issues,” said Dr. Brian Wilbur, Chief Medical Officer with Exer Urgent Care.  “We have heard from many consumers that they are putting off addressing non-COVID-19 related health issues for fear of becoming infected by the virus.   We felt like it was important to share the increased measures we are taking to ensure the health and wellbeing of all patients.”

  • Tripling disinfectant cleaning efforts
  • Removing all furniture and reading materials from lobbies
  • Moving patient screening to directly outside each location, even facilitating in-car registration
  • Requesting patients sanitize their hands prior to registration
  • Welcoming patients directly into an examination room or asking them to wait in their car until called

Dr. Wilbur reiterated that washing hands, social distancing and placing a priority on staying in good physical shape through diet, sleep and exercise are the best defense against becoming infected.

The company has 16 locations across Southern California including:  Culver City, Camarillo, West Hills, Rolling Hills Estates, Westwood, La Cañada Flintridge, Pasadena, Canyon Country, Westlake Village, Manhattan Beach, Redondo Beach, Calabasas, Newbury Park, Northridge, Sherman Oaks and Stevenson Ranch. Each center is open seven days-a-week from 9 a.m. to 9 p.m. with little-to-no waiting and last patients are registered daily at 8:30 p.m. Exer accepts most PPOs, most HMOs, Medicare and offers affordable payment options for those with minimal or no health insurance. Exer encourages patients to call one of the 16 locations prior to arrival to determine the best next steps.

For more information about Exer Urgent Care visit www.ExerUrgentCare.com and follow @ExerUrgentCare on Instagram, Twitter and Facebook.

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ABOUT EXER URGENT CARE:

With 16 Southern California locations, Exer Urgent Care is staffed with ER doctors who provide premier medical services in a clean, convenient, high-quality and affordable urgent care environment to a growing number of communities throughout Southern California. With on-site pharmacy, lab, x-ray and more Exer can treat 80 percent of the cases seen in an ER for a fraction of the cost. For more information on Exer Urgent Care, visit ExerUrgentCare.com.

 

MEDIA CONTACT:

Bianca Salter

Public Relations, Exer Urgent Care

562-397-7383

bianca@thebrandamp.com

MAKING OUR CLINICS SAFE DURING THE PANDEMIC — FOR YOU, FOR YOUR FAMILY, FOR THE COMMUNITY [Updated]

Dear Exer Patients,

We are here for you. You may have lots of questions and concerns in these uncertain times, and we want to take this opportunity to reassure you that we’re here to support the medical needs of you and your family. Exer Urgent Care clinics are safe, sterile and our highest priority is the safety and health of our patients, employees and the communities in which we live and work. With that in mind, we wanted to update you on the actions we have taken in response to the outbreak.

  • If you currently have symptoms of respiratory illness including fever, cough and shortness of breath, DO NOT come into an Exer Urgent Care clinic until contacting us first. Call the closest Exer clinic to you and we’ll guide you through our safety protocols so you can have your healthcare needs addressed. Or do a visit through VirtualCare by Exer, which allows you to have a video chat with one of our providers. Calling or using VirtualCare first will help us to prepare for your visit and reduce the exposure of our staff and other patients.
  • For the protection of our patients and employees, patients will be directed to a room immediately or asked to wait in their cars after check-in. Patients will be called once a room is available.
  • We are disinfecting surfaces more frequently, asking all patients to use hand sanitizer before registering at the front entrance, and disinfecting exam rooms and any surfaces touched by patients who have possible exposure to the COVID-19.
  • We have set up dedicated screening rooms for patients who exhibit risk factors for exposure to COVID-19.

Exer Urgent Care is working closely with local public health departments and following the Centers for Disease Control (CDC) and World Health Organization (WHO) guidelines to ensure we remain up-to-date on the situation, have knowledge of the most current guidelines, and are continually reviewing, refining, and implementing our processes in response to changes in the situation. For 7 years, Exer Urgent Care has provided immediate care to our communities. We thank you for trusting us with your care, and we’re here to support you and your family.

 

Sincerely,

Rob Mahan

HELPING YOU UNDERSTAND COVID-19 [Updated]

Coronavirus has been on everyone’s minds and all over the news. Exer Urgent Care is committed to you and your family’s health and wellbeing. We want to make sure you have the most up-to-date and accurate information about COVID-19.

We’d like to share with you some important things to know about COVID-19.

What Are the Symptoms?

Some people have had mild symptoms while others become severely ill. Here are the symptoms to look for:

  • Fever
  • Cough
  • Difficulty breathing
  • Severe illness
  • New loss sense of taste or smell
  • Chills
  • Muscle pain
  • Headache

How is it Spread?

The coronavirus is spread through close personal contact or by touching an object or surface with the virus on it from droplets produced through coughing or sneezing.

What Can I Do to Protect Myself and Others?

Because COVID-19 is a respiratory (breathing) illness spread by coughing or sneezing, the best way to prevent the spread is to avoid contact. To avoid being exposed, the CDC recommends taking these precautions:

  • Stay at home when you are sick.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces you touch frequently using a regular household cleaning spray or wipe.
  • Cover your cough or sneeze with a tissue or use your sleeve if you don’t have a tissue
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom and before eating; and after coughing, sneezing, or blowing your nose.
  • If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.

Do Masks Help?

Yes. Everyone should wear a mask when out in public. We are following CDC and LA County Public Health guidelines.

  • Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.
  • The use of face masks is critical for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

When to Seek Medical Care? 

No vaccine or specific treatment for COVID-19 infection is available. Treat symptoms with over-the-counter remedies.

  • Seek prompt medical attention if your illness is worsening (e.g., difficulty breathing).
  • Call your doctor: Before seeking care, call your healthcare provider and tell them that you have, or are being evaluated for, COVID-19.
  • Wear a facemask when sick: Put on a facemask before you enter the clinic. These steps will help us to keep other people in the office or waiting room from getting infected or exposed.
  • If you have a medical emergency and need to call 911, notify the dispatch personnel that you have, or are being evaluated for COVID-19. If possible, put on a facemask before emergency medical services arrive.

For More Detailed Information

Visit the Los Angeles County Department of Public Health web site at http://publichealth.lacounty.gov/media/Coronavirus/

Or the Centers for Disease Control and Prevention (CDC) http://www.cdc.gov/coronavirus/ novel-coronavirus-2019.html

EXER URGENT CARE OPENS NEW MEDICAL FACILITY IN CULVER CITY

LOS ANGELES – JANUARY 29, 2020 – Today, Exer Urgent Care opened a new medical facility at the intersection of Venice Blvd. and Culver Blvd., across from Media Park in Culver City, Calif.  Built and staffed by ER doctors, Exer Urgent Care offers patients more medical services than most urgent care centers.

“We’re extremely excited to be here in Culver City and we offer our thanks and gratitude to our staff, our partners and everyone who helped us prepare to open our doors today.  Whether it’s a common cold, flu, broken bone or lacerations, our expert medical teams lead by an on-site ER doctor are standing by to stabilize and treat those with any urgent or serious, non-life threatening condition,” said Rob Mahan, CEO at Exer.

“This year across California, nearly a third of all visits to the ER will not be considered true medical emergencies.  We believe healthcare should be affordable, and easy to access so people can get the care they want while saving time and money.  That’s why at Exer, we are working to create convenient access to ER doctors in affordable and caring environments.  We staff each of our centers with ER doctors who have years of experience in emergency rooms and we equip them with the tools and medical staff they need to stabilize and treat patients on-site,” said Mahan.

With on-site X-Ray, IV, Lab, Splinting, Laceration Rooms, Diagnostics and other services at each location, Exer is designed for those whose conditions are non-life threatening.

Mahan says each day, Exer facilities handle 80 percent of the cases seen daily in a local ER, usually with far less waiting and for a fraction of the price.  He notes that Exer specifically partners and collaborates with emergency departments of hospitals in the Los Angeles area, which is helping to ease overcrowding in ERs while also reducing unnecessary visits and transports to the hospitals.  The effort he says, helps both people and providers save time and money.

“When we take on patients with less acute medical conditions, we reduce unnecessary visits to emergency rooms where most patients will experience longer wait times and a confusing and expensive billing process.  A decrease in ER trips across the state is an indicator that more patients are accessing the level of care they need in less time,” Mahan added.

Exer Culver City is the 13th new center opening since the company began expanding in 2016.  Mahan stated his teams are underway preparing for several more openings this year including locations in Los Altos, Calif. and Ventura, Calif.

The company has 16 locations across Southern California including:  Culver City, Camarillo, West Hills, Rolling Hills Estates, Westwood, La Cañada Flintridge, Pasadena, Canyon Country, Westlake Village, Manhattan Beach, Redondo Beach, Calabasas, Newbury Park, Northridge, Sherman Oaks and Stevenson Ranch. Each center is open seven days-a-week from 9 a.m. to 9 p.m. with little-to-no waiting and last patients are registered daily at 8:30 p.m. Exer accepts most PPOs, most HMOs, Medicare and offers affordable payment options for those with minimal or no health insurance.

For more information about Exer Urgent Care including new location and employment opportunities, visit www.ExerUrgentCare.com.

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ABOUT EXER URGENT CARE:

Exer Urgent Care was founded by Cherlin Johnson, M.D., Deann Hampton and lead investor James Fay on May 15, 2013 with a common vision that some patients who are receiving care in an emergency room, could be better served in a more convenient, high-quality and affordable urgent care environment. For more information on Exer Urgent Care, visit ExerUrgentCare.com.

 

MEDIA CONTACT:

Vicky Van Guyse

Public Relations, Exer Urgent Care

(562) 355-5001

Vicky@thebrandamp.com

EXER URGENT CARE OPENED NEW MEDICAL FACILITY IN CAMARILLO AND CONFIRMED EXPANSION WILL CONTINUE IN 2020

LOS ANGELES – DECEMBER 18, 2019 – Today, Exer Urgent Care opened a new medical facility in the Carmen Plaza Shopping Center near Carmen Drive and The Ventura Freeway in Camarillo, Calif.  The ER alternative that is built and staffed by ER doctors operates 16 facilities in California and offer patients more medical services than most urgent care centers.

 

“Thank you so much to our amazing teams and all our partners who have worked relentlessly for months to prepare this facility so we can open our doors here today.  As the flu season and holiday blitz are well underway, Camarillo and the surrounding communities now have an ER alternative that is built and staffed by ER Doctors who can help stabilize and treat all non-life-threatening conditions,” said Rob Mahan, CEO at Exer.

 

“Across the state of California nearly one in three ER visits are not considered to be true medical emergencies.  Californians want quality healthcare that’s affordable and easy to access so they can save money and time.  That’s why at Exer, we are working to create convenient access to ER doctors in affordable and caring environments.  We staff each of our centers with ER doctors who have years of experience in emergency rooms and we equip them with the tools and medical staff they need to stabilize and treat patients on-site,” said Mahan.

 

With on-site X-Ray, IV, Lab, Splinting, Laceration Rooms, Diagnostics and other services at each location, Exer is designed for those whose conditions become urgent or serious but non-life threatening.

 

Mahan says each Exer location handles 80 percent of the cases seen daily in a local ER, with minimal waiting and for a fraction of the price.  He added that by partnering and working closely with ER departments of local hospitals in Southern California, we are reducing unnecessary visits and transports to these local ERs, which saves Californians time and money.

 

“By taking on more patients with less acute conditions, we continue to ease a burden that’s being felt in local ERs across California.  A reduction in ER trips indicates that more patients are accessing the level of care they need in less time.  This is creating vital savings for both patients and providers,” Mahan added.

 

Exer Camarillo is the company’s 7th new facility opening this year, and the 12th in just over 3 year.  Mahan confirmed the company will open several additional new centers by June of next year including a location in Culver City next month.

 

In addition to Camarillo, other Exer locations include:  West Hills, Rolling Hills Estates, Westwood, La Cañada Flintridge, Pasadena, Canyon Country, Westlake Village, Manhattan Beach, Redondo Beach, Beverly Hills, Calabasas, Newbury Park, Northridge, Sherman Oaks and Stevenson Ranch. Each facility is open seven days-a-week from 9 a.m. to 9 p.m. with little-to-no waiting and last patients are registered daily at 8:30 p.m. Exer accepts most PPOs, most HMOs, Medicare and offers affordable payment options for those with minimal or no health insurance.

 

For more information about Exer Urgent Care including new location and employment opportunities, visit www.ExerUrgentCare.com.

 

###

ABOUT EXER URGENT CARE:

Exer Urgent Care was founded by Cherlin Johnson, M.D., Deann Hampton and lead investor James Fay on May 15, 2013 with a common vision that some patients who are receiving care in an emergency room, could be better served in a more convenient, high-quality and affordable urgent care environment. For more information on Exer Urgent Care, visit ExerUrgentCare.com.

 

 

MEDIA CONTACT:

Vicky Van Guyse

Public Relations, Exer Urgent Care

(562) 355-5001

Vicky@thebrandamp.com