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Access to your health information is important. Exer’s Patient Portal puts your health in your hands, providing convenient and easy access to your health information from any internet-enabled device.

With Exer’s Patient Portal you are able to:

opens in a new windowView Test Results

View your COVID-19, lab, x-ray, and other test results

opens in a new windowView Health Information

Store and manage important health information

Not Registered Yet?

Taking just a few minutes to register will give you access to valuable health and medical information provided in a secure and confidential manner.  

opens in a new windowFollow Steps Here to Registeropens PDF file

Please reach out to us at any of our centers if you need assistance with your account.

Want to view your medical information?

Once registered, you can:

  • Review your personal health information by visit
  • Review all discharge instruction from previous visits
  • View all lab results
  • Update your patient profile and contact information

Exer’s Patient Portal Questions and Answers

Please reach out to us at any of our centers if you need assistance with your account.

What is Exer’s Patient Portal?

Our patient portal offers easy online access to your Exer lab results, visit records, and discharge summaries. We’ve designed to take the hassle out of managing your healthcare.

How do I register for Exer’s Patient Portal?

Signing up is extra easy – Just share your email address with us during your visit, which will enable your Exer patient portal account. If you’ve visited before and did not provide an email address, please reach out to us at any of our centers for assistance with enabling your account.

How do I access Exer’s Patient Portal?

If you are a new user, you must register first. You may opens in a new windowlogin to the portal via any desktop PC only and follow the steps opens in a new windowhere opens PDF file . If you are already registered as a user, then simply login opens in a new windowhere via mobile, desktop or tablet. (Note, we are currently working to make new user registration available on mobile.)

Why are my lab results not available in Exer’s Patient Portal?

If your lab results are not visible in your patient portal account, it means they’re not back from the lab yet. All tests are available at all Exer locations with next day results. An Exer provider will review and post the lab results when they’re back. If it has been at least 5 business days and you do not see your results posted, please reach out to us at any center for assistance.

I lost my login information. How do I get into Exer Patient Portal again?

If you can’t recall your login information or have forgotten your password just click the “Forgot your login name?” or “Forgot your password?” links on the opens in a new windowportal home screen for account recovery help. You can also click “Reset (Forgot everything)” to reset your patient portal account and then re-register.

How do I change the email associated with my Exer Patient Portal account?

Please opens in a new windowlogin to your account and click on the “Edit My Profile” link in the Manage Your Account section. Then select “Change Email

Is Exer’s Patient Portal secure?

Absolutely! As an extension of our electronic medical records system, Exer’s Patient Portal is 100% HIPAA compliant and secured.

How do I access my child or parent’s medical records in Exer’s Patient Portal?

When bringing your child, adult dependent or other family member to Exer Urgent Care, you may use the same email for multiple patients within the same family. To enable this shared email, you must have the following identifiers match our system – email, last name, first name, date of birth.

Resources

Our COVID-19 blog posts since March 12, 2020 are available here.

For more information, please visit these sites:

opens in a new windowCenters for Disease Control and Prevention

opens in a new windowCalifornia Dept. of Public Health

opens in a new windowLA Public Health Department

Bookmark this page to come back and check for updates.