VirtualCare by Exer
When you can’t come into the clinic, our clinical staff comes to you. Now you can get a diagnosis and treatment from our team of providers right from your tablet, smartphone or computer. With VirtualCare by Exer, you simply click on a button to join the virtual line. Then we will notify you when it’s almost your turn and to start your VirtualCare visit. For COVID-19 testing, we can screen you via VirtualCare by Exer before you come in to be tested.
Here’s how the virtual visit will work:
- Once you click the “Join the Virtual Line” button, you are automatically in the queue for a virtual visit
- You will receive wait time updates and a final notification when it’s almost your turn
- We will send you a link to start your VirtualCare by Exer visit
- Please have a copy of your driver’s license AND insurance card (front and back) on your computer, mobile phone or tablet ready to upload to our system
PLEASE NOTE:
- Although there are a certain number of providers shown as available on the screen at any one time, these providers may already be helping other patients
- Your wait time will vary depending on the patient volume and how busy the providers are
- Please be aware that the wait time may be 1-2 hours or longer, but you may attend to other things while waiting
- Our hours are the same as the clinics’: Open 7 days a week from 9AM to 9PM (last patient seen at 8:30PM)
The next available provider will be with you as soon as possible. Thank you for your patience.
Our expert medical providers can diagnose you through secure video technology.
There are many common conditions Exer can treat virtually. Here are some of them:
Your virtual care visit may be covered by your insurance. We accept most PPOs, HMOs, and Medicare. Call us to find out about your coverage.
Benefits include:
- Open 7 days a week, 9am to 9pm (last patient seen at 8:30pm)
- No appointment necessary
- Live video consultation with a health care provider
- Prescription (if needed) sent right to your pharmacy
- Most insurance accepted
- Seamless transfer of care (if needed) to our Exer Urgent Care clinics for further diagnostic, testing and treatment
How it works:
- opens in a new windowCLICK HERE to virtually connect to one of our providers when it’s convenient for you.
- CONNECT and our team will register you.
- FEEL BETTER by receiving an immediate evaluation, diagnosis and treatment plan.